Information Communication Technology (ICT) indicate the set of technologies that enable the processing and exchange of information in digital format. They represent a “technological paradigm”, which is a set of rules and methods that determine a mode of production and therefore a social model. The crucial role of ICT in stimulating the development takes on two aspects: on the one hand makes it possible for countries to modernize their production systems and increase their competitiveness as much as never before; other part, to those economies that are not able to adapt to the new technological system, the delays are becoming increasingly unbridgeable. In addition, the ability to move within the information age depends on the ability of society to be informed and enabled to assimilate and use complex information. The specialized agency of the United Nations on the dissemination of information society technologies ITU (Comunication International Union), composed of both governments is privately held starting from 2001 a series of preparatory meetings prior to the World Assembly of the Society. These meetings, although mainly of technical nature, they have the goal to draw the first card of the international society: essentially mapping as and when new technologies will be installed in various countries and its economic investments. Pay attention to all of these events that will shape the policy intervention of governments and international organizations on the spread of ICT is imperative.
The challenge that the “virtuous” companies undertake to tackle is to accelerate innovation thinking processes, supplier relationships and visibility of the supply chain in general. It is to assume ICT an increasingly strategic role. The willingness to invest in ICT projects is oriented towards new management systems by investing in projects of Supply Chain management, with a particular emphasis on solutions for the management and integration with suppliers. Is very limited number of companies that decide to engage in Business Intelligence projects, those applications for warehouse management systems and technologies Mobile & Wireless to support the activities of the warehouse. The interpretation of this last data requires two sets of explanations. On the one hand the use of Wi-Fi in the warehouse is now widespread, so future projects in this direction appear to be fairly limited. Many other companies still have a wait-attitude towards RFID technologies, which have not yet been able to unleash their full value. For the latter refers to a technology to identify and / or automatic storage of information about objects, animals or people (automatic identifying and data capture, AIDC) based on the capacity of data storage by special electronic labels, called tags ( or even transponders), and on the ability of these to reply to a distance by special rails fixed or portable, called reader.
In the Warehouse and Stock Management, ICT generates a strong organizational impact with high benefits. An example are the applications to support the movement of cargo units larger (and pallet collars) are based on Vehicle-to tell the operator or industrial activities of handling requests and receive confirmation of execution. It is popular applications and “traditional” to support the entire process of inventory management (receipt, making stock, picking and poking, costs). Typical examples are applications of CeDi in the warehouses of pharmaceutical depositories (in which the driving unit usually coincides with the pallet), or applications in the warehouses of distributors pharmaceutical intermediates (that incoming goods enliven wide neck and outbound on cassettes). The main objectives of these applications are improving the efficiency (accuracy) and efficiency (productivity) in handling activities.